Privacy Policy

Introduction

Under One Roof ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us for roofing and construction services in Texas.

By using our website or services, you consent to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• • Name and contact information (phone number, email address, mailing address)
• • Property information for roofing assessments and estimates
• • Insurance information when assisting with claims
• • Photos of your property for damage assessment
• • Payment and billing information for services
• • Communication records (emails, phone calls, service requests)

Automatically Collected Information

When you visit our website, we may automatically collect:

• • IP address and device information
• • Browser type and version
• • Pages visited and time spent on our site
• • Referring websites and search terms
• • Location information (with your consent)

How We Use Your Information

We use the collected information for the following purposes:

• • Providing roofing, construction, and related services
• • Scheduling inspections, estimates, and service appointments
• • Processing payments and managing billing
• • Communicating about your projects and services
• • Assisting with insurance claims and documentation
• • Improving our website and services
• • Sending relevant marketing communications (with your consent)
• • Complying with legal obligations and industry regulations
• • Protecting against fraud and ensuring security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• • With service providers and contractors who assist us in providing services
• • With insurance companies when processing claims (with your consent)
• • With suppliers and manufacturers for warranty and product support
• • When required by law, court order, or government regulation
• • To protect our rights, property, or safety, or that of others
• • In connection with a business transfer or merger

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

• • Essential cookies for website functionality
• • Analytics cookies to understand website usage
• • Marketing cookies for relevant advertising (with consent)
• • Preference cookies to remember your settings

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Data Security

We implement appropriate security measures to protect your personal information:

• • Secure data transmission using SSL encryption
• • Regular security assessments and updates
• • Access controls and employee training
• • Secure storage of physical and digital records
• • Regular backup and data recovery procedures

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• • Access: Request a copy of the personal information we have about you
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information (subject to legal requirements)
• • Opt-out: Unsubscribe from marketing communications
• • Portability: Request transfer of your information in a structured format
• • Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

Texas-Specific Rights

As a Texas resident, you may have additional rights under state law, including:

• • Right to know about personal information collection and use
• • Right to request deletion of personal information
• • Right to opt-out of the sale of personal information
• • Right to non-discrimination for exercising privacy rights

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: